![]() Seagate released the four-platter drive, Barracuda, its largest drive ever, in July. "Seagate will work with you to expedite a remedy to minimize any disruption to you or your business." But if you are unable to access your data due to this issue, Seagate will provide free data recovery services," the company said. There is no data loss associated with this issue, and the data still resides on the drive. "We will respond, promptly, to your e-mail request with appropriate instructions. The e-mail should include the disk drive model number, serial number and current firmware revision. Seagate did not offer a link to the firmware upgrade, saying only that "customers can expedite assistance by sending an e-mail to Seagate. Please advise.Seagate also offers support by telephone: (800)-SEAGATE (732-4283). Hopefully, others have worked through this kind of problem. Regrettably, I am using GRUB legacy bootloader, installed to MBR. I can see there is an issue with exceeding the 2.1 TB limit on disk capacity. GParted, run from the original drive with Linux OS,sees a drive but is grayed out when the drive is selected. The BIOS recognizes the new hdd at SATA2. To make a long story short, I did some troubleshooting and found nothing is really wrong except that the 2.1-TB limit was exceeded when I installed the second hdd. ![]() This worked mostly, except that GParted reports the drive as 29 GB used, even after formatting again. Although GParted indicated the drive was present, when this drive was selected GParted reported "no devices detected." I temporarily removed the original drive and installed the 2nd hdd at SATA0 for the purpose of setting up partitions and formatting it ext3 from live CD. After I physically installed the 2nd 2TB hdd at SATA2, I tried to set it up with GParted from the first hdd at SATA0. ![]() I run Linux as my primary OS, which has a resident GParted. ![]() The original 2TB drive is 85% full, so I purchased another hdd exactly the same model and size as the current drive (STBD2000101). This drive replaced two hdd's, sized 1.TB and 500 MB. ![]() Currently, my Dimension 3100 desktop, 2.8 GHz P4 w/HT, 1.0 GB ram has a Seagate 2TB (6Gb/s) in it. ![]()
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